No patient left waiting for an answer.
An assistant trained on your clinic's information that answers right away and hands over to the team everything that needs a person.
01
Script
02
Training
03
Answering
Lots of messages, few people
When the front desk can't keep up, patients go to another clinic.
After-hours messages
Whoever writes at 11 pm gets an answer right away, not the next day.
Teams that want consistency
Every patient gets the same right information, in the clinic's voice.
What we deliver
Assistant settings
0/6
Knowledge base
Hours, insurance, exam preparation and location, reviewed with the team.
OnHandover to a person
Health questions, or a patient's request, go to the receptionist with the full history.
OnPre-booking
Collects details and suggests times for the team to confirm.
OnMedical limits
No diagnosis, no treatment advice, and guidance to seek care in an emergency.
Always onReports
How many conversations, which questions come up most and how many became bookings.
OnPrivacy
Consent, restricted access and a defined retention period for conversations.
Always on
A front desk that never leaves anyone waiting.
A sample conversation with a fictional clinic. The AI handles the administrative part and hands everything that needs a human over to the team.
Sample Clinic
online now
How it works
- 01
Question map
We list with the team what patients ask the most.
- 02
Training
The assistant learns the right answers and the clinic's voice.
- 03
Supervised pilot
We start with supervision, reviewing conversations.
- 04
Continuous tuning
Answers improve with what shows up day to day.
AI front desk
Will the AI replace my receptionist?
No. It takes the repetitive part out of the queue so the team can focus on those who need attention. It's the same principle we teach in Super Atende.
What if a patient asks about symptoms?
The assistant gives no medical advice. It records the question, hands it to the team and, in an emergency, tells the patient to seek urgent care.
Does it work on WhatsApp and Instagram?
Yes, through Meta's official channels. Each channel needs permissions on the clinic's account, and we take care of that setup.
Is the data safe?
Conversations are stored in a protected environment, with restricted access and an agreed retention period, following privacy law.
How many messages does your clinic leave waiting?
Tell us how your front desk works today. We'll show where AI helps and where it should stay out.